Automating the sending of an email to a prospect who submits a form has a number of advantages for businesses. First of all, it makes it possible to send an immediate response to the prospect, which improves the customer experience and strengthens the relationship with the prospect. In addition, it also saves time and optimizes sales processes by automating certain tasks.
Here is a list of use cases for automating the sending of emails to prospects:
Sending an automatic email to confirm receipt of the form submitted by the prospect is a great way to show them that you care about their needs.
If a lead signs up for an event you're organizing, sending an automatic email to confirm their registration can help build engagement and encourage attendance.
If a lead asks for additional information about your products or services, sending an automatic email to provide the requested information can help speed up the sales process.
After order confirmation, sending an automatic email to confirm the order can help strengthen the relationship with the customer and increase their trust in the business.
Sending automatic emails with value-added content, such as guides, tutorials, or tips, can help build trust with the prospect and build customer loyalty.
In short, automating the sending of emails to prospects can help businesses improve the customer experience, save time, and optimize sales processes.
It's not mandatory, but it will help you find your way later. By default Webflow Name your form “Email Form.”
In the published version of your site
Create a new Zap by choosing Webflow as the trigger and select “Form submission”
Select your site and your form (this is where you will find the name of the form filled in earlier).
You should find all the data you entered when you submitted your form earlier.
Select Gmail then “Send email” in event
Select the email field of your Webflow form in “to” to specify who the email should be sent to.
This is where you add your message, feel free to use as many variables as possible in order to personalize your email as much as possible and thus make it more personal.